elow stairs, we witness a world the guests never normally get to see - the immigrant labour that really makes the place work. A raid on the hotel by Immigration Officers forces Jackie into a dilemma when she's reminded by the officials about her own immigration status. What can she do to stop them deporting her? Gino has less serious problems - in order to keep the tips from a particularly generous guest flowing, he has to pretend to be gay. Can even Ben help him convince in the role? Meanwhile, Charlie is asked by a guest, Liz Sykes to help cover up an affair she's been conducting at the hotel. Rebecca takes a hard line with him and orders him not to intervene, disarming him by implying she knows something about his fraudulent past. When Liz's lover, John Fuller, returns to the hotel with yet another woman, Charlie realises that Liz is being spun a line. A quick phone call leads to an uncomfortable confrontation for John. But Charlie's actions lead to an inevitable showdown when Rebecca realises he's disobeyed her. Fighting to save his job, Charlie manages to turn the tables on her.

Résumé de IMDb.com